Final Discussion Questions

• Which do you think saves more time: online shopping or in-store shopping? Why?

• Have you ever used customer service to solve a shopping issue? How was it?

• What items do you prefer to buy in a store rather than online?

• Do you trust online reviews? Why or why not?

• Have you ever found a bargain online? What was it?

• Do you think online shopping affects local businesses? How?

• How important is free shipping to you when shopping online?

• If you could improve one aspect of online shopping, what would it be?